Refund & Cancellation Policy

We take pride in the quality of our premium dry fruits. Please review our policies regarding refunds and cancellations below.

1. Order Cancellations

Orders can only be cancelled before they are dispatched from our facility. Once an order is shipped, cancellation requests will not be accepted. To cancel, please contact us immediately at support@saanvipremium.com.

2. Returns

Because dry fruits are perishable food items, we do not accept general returns. However, if you receive a damaged, expired, or incorrect product, please notify us within 24 hours of delivery with photographic evidence.

3. Refunds

If your return request is approved for a damaged or incorrect item, a refund will be initiated. The amount will be credited back to your original payment method via Razorpay within 5 to 7 business days.